{"product_id":"5-resources","title":"5 | Resources","description":"\u003ch1 data-section-id=\"wp2kfo\" data-start=\"326\" data-end=\"350\" class=\"PDq2pG_selectionAnchorContainer\"\u003eBlackburn Studios\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli data-section-id=\"yhyjy9\" data-start=\"185\" data-end=\"224\"\u003e\u003ca href=\"https:\/\/blackburnhq.com\/collections\/blackburn-studios\" title=\"Blackburn Studios Creator Front Door\"\u003eBlackburn Studios - Front Door (New Creator Application)\u003c\/a\u003e\u003c\/li\u003e\n\u003cli data-section-id=\"1l5foe8\" data-start=\"225\" data-end=\"270\"\u003e\u003ca href=\"https:\/\/blackburnhq.com\/pages\/representative-promotion-request\" title=\"Blackburn Studios Raise Your Hand\"\u003eBlackburn Studios - Raise Your Hand (Representative Application)\u003c\/a\u003e\u003c\/li\u003e\n\u003cli data-section-id=\"1l5foe8\" data-start=\"225\" data-end=\"270\"\u003e\u003ca title=\"Blackburn Studios - Representative Promotion Request\" href=\"https:\/\/blackburnhq.com\/pages\/representative-promotion-request\"\u003eBlackburn Studios - Step Up (Representative Promotion Application)\u003c\/a\u003e\u003c\/li\u003e\n\u003cli data-section-id=\"nn14iq\" data-start=\"403\" data-end=\"421\"\u003e\u003ca title=\"Blackburn Studios - Profit Participation Agreement\" href=\"https:\/\/blackburnhq.com\/pages\/profit-participation\"\u003eBlackburn Studios - Get Paid (Profit Participation Agreement)\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eBuilt By Besties\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli data-section-id=\"1h9bxc\" data-start=\"271\" data-end=\"304\"\u003e\u003ca title=\"Built by Besties - seller\" href=\"https:\/\/blackburnhq.com\/pages\/bbbseller\"\u003eBuilt by Besties - New Seller Application\u003c\/a\u003e\u003c\/li\u003e\n\u003cli data-section-id=\"1h9bxc\" data-start=\"271\" data-end=\"304\"\u003e\u003ca title=\"Built by Besties New Product Listing\" href=\"https:\/\/blackburnhq.com\/pages\/submit-a-new-product\"\u003eBuilt by Besties - Seller Product Listing\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003e\u003cspan role=\"text\"\u003eSupport, Contacts \u0026amp; Escalations\u003c\/span\u003e\u003c\/h1\u003e\n\u003ch2 data-section-id=\"wp2kfo\" data-start=\"326\" data-end=\"350\" class=\"PDq2pG_selectionAnchorContainer\"\u003eContact the.team\u003cspan aria-hidden=\"true\" class=\"PDq2pG_selectionAnchor\"\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cp\u003eEvery single email to the.team@blackburnhq.com (aka any of the aliases below) creates a ticket in Tidio to help us manage the work as a team.\u003c\/p\u003e\n\u003cp data-start=\"352\" data-end=\"411\"\u003eThe following Blackburn HQ email aliases route to the.team@blackburnhq.com:\u003c\/p\u003e\n\u003ch3 data-section-id=\"dzw85w\" data-start=\"413\" data-end=\"436\"\u003eGeneral and support\u003c\/h3\u003e\n\u003cul data-start=\"438\" data-end=\"621\"\u003e\n\u003cli data-section-id=\"13drqf2\" data-start=\"438\" data-end=\"503\"\u003e\n\u003cstrong data-start=\"440\" data-end=\"465\"\u003e\u003ca data-start=\"442\" data-end=\"463\" class=\"decorated-link cursor-pointer\" rel=\"noopener\"\u003ehello@blackburnhq.com\u003c\/a\u003e\u003c\/strong\u003e — general questions and first contact\u003c\/li\u003e\n\u003cli data-section-id=\"8o937o\" data-start=\"504\" data-end=\"546\"\u003e\n\u003cstrong data-start=\"506\" data-end=\"530\"\u003e\u003ca data-start=\"508\" data-end=\"528\" class=\"decorated-link cursor-pointer\" rel=\"noopener\"\u003ehelp@blackburnhq.com\u003c\/a\u003e\u003c\/strong\u003e — help requests\u003c\/li\u003e\n\u003cli data-section-id=\"ws2avh\" data-start=\"547\" data-end=\"621\"\u003e\n\u003cstrong data-start=\"549\" data-end=\"576\"\u003e\u003ca data-start=\"551\" data-end=\"574\" class=\"decorated-link cursor-pointer\" rel=\"noopener\"\u003esupport@blackburnhq.com\u003c\/a\u003e\u003c\/strong\u003e — customer, creator, and operational support\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-section-id=\"8a81u5\" data-start=\"623\" data-end=\"657\"\u003eBlackburn Studios and creators\u003c\/h3\u003e\n\u003cul data-start=\"659\" data-end=\"1037\"\u003e\n\u003cli data-section-id=\"rzgl3x\" data-start=\"659\" data-end=\"743\"\u003e\n\u003cstrong data-start=\"661\" data-end=\"689\"\u003e\u003ca data-start=\"663\" data-end=\"687\" class=\"decorated-link cursor-pointer\" rel=\"noopener\"\u003ecreators@blackburnhq.com\u003c\/a\u003e\u003c\/strong\u003e — creator questions and creator-related communication\u003c\/li\u003e\n\u003cli data-section-id=\"hx6yqy\" data-start=\"744\" data-end=\"807\"\u003e\n\u003cstrong data-start=\"746\" data-end=\"773\"\u003e\u003ca data-start=\"748\" data-end=\"771\" class=\"decorated-link cursor-pointer\" rel=\"noopener\"\u003estudios@blackburnhq.com\u003c\/a\u003e\u003c\/strong\u003e — Blackburn Studios communication\u003c\/li\u003e\n\u003cli data-section-id=\"15sqs0v\" data-start=\"808\" data-end=\"874\"\u003e\n\u003cstrong data-start=\"810\" data-end=\"836\"\u003e\u003ca data-start=\"812\" data-end=\"834\" class=\"decorated-link cursor-pointer\" rel=\"noopener\"\u003estudio@blackburnhq.com\u003c\/a\u003e\u003c\/strong\u003e — alternate Blackburn Studios address\u003c\/li\u003e\n\u003cli data-section-id=\"tqt2ye\" data-start=\"875\" data-end=\"963\"\u003e\n\u003cstrong data-start=\"877\" data-end=\"905\"\u003e\u003ca data-start=\"879\" data-end=\"903\" class=\"decorated-link cursor-pointer\" rel=\"noopener\"\u003ehands.up@blackburnhq.com\u003c\/a\u003e\u003c\/strong\u003e — leadership interest and “raise your hand” communication\u003c\/li\u003e\n\u003cli data-section-id=\"1ph1iw7\" data-start=\"964\" data-end=\"1037\"\u003e\n\u003cstrong data-start=\"966\" data-end=\"994\"\u003e\u003ca data-start=\"968\" data-end=\"992\" class=\"decorated-link cursor-pointer\" rel=\"noopener\"\u003epartners@blackburnhq.com\u003c\/a\u003e\u003c\/strong\u003e — partnerships and collaboration inquiries\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-section-id=\"1apup0r\" data-start=\"1039\" data-end=\"1069\"\u003eBuilt by Besties Sellers\u003c\/h3\u003e\n\u003cul data-start=\"659\" data-end=\"1037\"\u003e\n\u003cli data-section-id=\"1ph1iw7\" data-start=\"964\" data-end=\"1037\"\u003e\n\u003cstrong data-start=\"10\" data-end=\"44\"\u003e\u003ca data-start=\"12\" data-end=\"42\" class=\"decorated-link cursor-pointer\" rel=\"noopener\"\u003ebuiltbybesties@blackburnhq.com\u003c\/a\u003e\u003c\/strong\u003e — Built by Besties seller, product, listing, and program-related communication\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-section-id=\"1apup0r\" data-start=\"1039\" data-end=\"1069\"\u003eFinance and Administration\u003c\/h3\u003e\n\u003cul data-start=\"1071\" data-end=\"1303\"\u003e\n\u003cli data-section-id=\"1u4bl1f\" data-start=\"1071\" data-end=\"1140\"\u003e\n\u003cstrong data-start=\"1073\" data-end=\"1100\"\u003e\u003ca data-start=\"1075\" data-end=\"1098\" class=\"decorated-link cursor-pointer\" rel=\"noopener\"\u003efinance@blackburnhq.com\u003c\/a\u003e\u003c\/strong\u003e — financial questions and documentation\u003c\/li\u003e\n\u003cli data-section-id=\"1skqmmh\" data-start=\"1141\" data-end=\"1226\"\u003e\n\u003cstrong data-start=\"1143\" data-end=\"1170\"\u003e\u003ca data-start=\"1145\" data-end=\"1168\" class=\"decorated-link cursor-pointer\" rel=\"noopener\"\u003epayroll@blackburnhq.com\u003c\/a\u003e\u003c\/strong\u003e — contractor payments and payroll-related communication\u003c\/li\u003e\n\u003cli data-section-id=\"12jn267\" data-start=\"1227\" data-end=\"1303\"\u003e\n\u003cstrong data-start=\"1229\" data-end=\"1256\"\u003e\u003ca data-start=\"1231\" data-end=\"1254\" class=\"decorated-link cursor-pointer\" rel=\"noopener\"\u003ereviews@blackburnhq.com\u003c\/a\u003e\u003c\/strong\u003e — reviews, testimonials, and related follow-up\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 data-section-id=\"n0khv\" data-start=\"1305\" data-end=\"1335\"\u003eHow should leaders use the aliases?\u003c\/h2\u003e\n\u003cp data-start=\"1337\" data-end=\"1519\"\u003eLeaders should use the address that most closely matches the subject of the message. All messages are managed through the.team, so they do not need to monitor every alias separately.\u003c\/p\u003e\n\u003cp data-start=\"1521\" data-end=\"1543\"\u003eThe aliases help with:\u003c\/p\u003e\n\u003cul data-start=\"1545\" data-end=\"1725\"\u003e\n\u003cli data-section-id=\"1qvi5kd\" data-start=\"1545\" data-end=\"1560\"\u003eClear routing\u003c\/li\u003e\n\u003cli data-section-id=\"gqrsol\" data-start=\"1561\" data-end=\"1596\"\u003eConsistent external communication\u003c\/li\u003e\n\u003cli data-section-id=\"13ks9qg\" data-start=\"1597\" data-end=\"1624\"\u003eTidio ticket organization\u003c\/li\u003e\n\u003cli data-section-id=\"drorno\" data-start=\"1625\" data-end=\"1657\"\u003eEasier filtering and reporting\u003c\/li\u003e\n\u003cli data-section-id=\"if6x08\" data-start=\"1658\" data-end=\"1725\"\u003eKeeping individual email accounts out of shared support processes\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 data-section-id=\"1e9rrhn\" data-start=\"1727\" data-end=\"1748\"\u003eEscalation process\u003c\/h2\u003e\n\u003ch3 data-section-id=\"11cdnf2\" data-start=\"2064\" data-end=\"2089\"\u003e\u003ca title=\"Major Escalation Form\" href=\"https:\/\/blackburnhq.com\/pages\/tiktok-account-escalation\"\u003eBlackburn Studios - Major escalation form\u003c\/a\u003e\u003c\/h3\u003e\n\u003cp data-start=\"2091\" data-end=\"2183\"\u003eUse the major escalation form when someone experiences a serious TikTok issue, particularly:\u003c\/p\u003e\n\u003cul data-start=\"2185\" data-end=\"2427\"\u003e\n\u003cli data-section-id=\"1nt7ama\" data-start=\"2185\" data-end=\"2205\"\u003eTikTok account ban\u003c\/li\u003e\n\u003cli data-section-id=\"pyrqfw\" data-start=\"2206\" data-end=\"2226\"\u003eAccount suspension\u003c\/li\u003e\n\u003cli data-section-id=\"n8yqrx\" data-start=\"2227\" data-end=\"2253\"\u003eMajor platform violation\u003c\/li\u003e\n\u003cli data-section-id=\"s3r1ro\" data-start=\"2254\" data-end=\"2275\"\u003eLive access removal\u003c\/li\u003e\n\u003cli data-section-id=\"ykc4ak\" data-start=\"2276\" data-end=\"2301\"\u003eShop access restriction\u003c\/li\u003e\n\u003cli data-section-id=\"1qkf7kk\" data-start=\"2302\" data-end=\"2361\"\u003eIssue that threatens their ability to participate or earn\u003c\/li\u003e\n\u003cli data-section-id=\"1lfvn68\" data-start=\"2362\" data-end=\"2427\"\u003eSerious matter that cannot be resolved through ordinary support\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"2429\" data-end=\"2533\"\u003eThe form captures enough information for leadership to understand and act on the issue, including:\u003c\/p\u003e\n\u003cul data-start=\"2535\" data-end=\"2757\"\u003e\n\u003cli data-section-id=\"1slfp9v\" data-start=\"2535\" data-end=\"2549\"\u003eCreator name\u003c\/li\u003e\n\u003cli data-section-id=\"118zawo\" data-start=\"2550\" data-end=\"2567\"\u003eTikTok username\u003c\/li\u003e\n\u003cli data-section-id=\"niowbo\" data-start=\"2568\" data-end=\"2583\"\u003eContact email\u003c\/li\u003e\n\u003cli data-section-id=\"h3cfgx\" data-start=\"2584\" data-end=\"2618\"\u003eType of restriction or violation\u003c\/li\u003e\n\u003cli data-section-id=\"zdznsq\" data-start=\"2619\" data-end=\"2637\"\u003eDate it occurred\u003c\/li\u003e\n\u003cli data-section-id=\"1y1iyx8\" data-start=\"2638\" data-end=\"2669\"\u003eScreenshot or notice received\u003c\/li\u003e\n\u003cli data-section-id=\"tsuuc6\" data-start=\"2670\" data-end=\"2693\"\u003eActions already taken\u003c\/li\u003e\n\u003cli data-section-id=\"djq111\" data-start=\"2694\" data-end=\"2709\"\u003eAppeal status\u003c\/li\u003e\n\u003cli data-section-id=\"1jjkxia\" data-start=\"2710\" data-end=\"2730\"\u003eRelevant deadlines\u003c\/li\u003e\n\u003cli data-section-id=\"dy8me5\" data-start=\"2731\" data-end=\"2757\"\u003eImmediate support needed\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Blackburn HQ","offers":[{"title":"Default Title","offer_id":48365505282233,"sku":null,"price":1.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0762\/2849\/3497\/files\/ChatGPTImageJul9_2026_11_25_56AM.png?v=1785171136","url":"https:\/\/blackburnhq.com\/products\/5-resources","provider":"Blackburn HQ","version":"1.0","type":"link"}